Our administrative support focuses on providing best-in-class customer service through highly-skilled, customer-focused personnel skilled in reception, executive assistance, data entry, facility security, and marketing. We provide project-based or long-term support in instructional systems design, multimedia/graphic design, and data analysis.
In large organizations, employees must quickly route incoming calls to the correct phone extension. Skilled switchboard operators can help eliminate frustration resulting from high volumes of incorrectly routed calls, for both callers and staff. A solution that simplifies call routing, eliminates missed calls, and minimizes hold times is beneficial to clients, vendors, and coworkers alike.
SII equips staff for fast-paced, high-volume calls so that your employees never miss a call and your callers feel confident that they will reach a representative quickly. Let us help you organize calls and streamline your call workflow with operators who will always make your customers feel important.
Security Pass and ID
As your organization expands, SII's pass and ID services will ensure the highest security access to your property. Our services will card each individual seeking entrance to the property, and during the ID phase, we will perform a quick background check based on identification documents.
We provide gated access across all entry points and ensure security from unauthorized access. We give individuals passes to access the premises, allowing internal staff members to verify that they were carded and background checked before entering the premises.
SII is Department of Justice (DOJ) certified for background checks to support government security pass and ID verification.